Meet The Team

With over 135 years of combined experience, the Benchmark Benefit Solutions team is here for you

Adam Carere

CEO
 

Adam focuses his career on making a difference. Whether working with business owners or human resource leaders, individuals and their families, Adam is focused on putting the right solutions in place; the ones that help people and organizations realize their most important goals. Relationships are what matters to him. Adam has provided group employee benefit solutions and individual financial planning advice since 2007. Along the way, in addition to attracting accolades and industry awards, he has increased his knowledge and expertise through professional education and has developed an in-depth knowledge of Group Benefits in areas such as underwriting, plan analysis and sales. As CEO, Adam ensures that Benchmark’s interests and core values are aligned with that of the clients and communities we serve. He is dedicated to the delivery of consistent and timely quality while providing a level of care that surpasses expectations. Adam takes pride in getting things done and will ensure that the appropriate level and quality of resources are allocated to your account. His key areas of focus are risk management, growth and service efficiency.

Gisela Carere

President

Gisela specializes in meeting the unique needs of executives and employees of public and private companies, associations, and not-for-profit groups. With over 29 years of steady and progressive industry experience proudly serving the needs of over 25,000 members, she has developed superior subject matter expertise in group benefits. Her passion for the industry has helped her hone her craft in various disciplines such as group underwriting, actuarial analysis, benefit plan design, sales, training, and sponsor/member communications. Gisela is a valued partner for organizations. Her insights, industry relationships, and strategies for containing benefit costs and introducing wellness initiatives contribute to healthier and stronger organizational teams. Gisela’s insurance career started early at Mutual of Omaha directly after graduating high school. She worked closely with the actuaries and underwriters, learning the nuances of the group employee benefits business. She quickly fell in love with the industry and decided to make it her full-time career while simultaneously pursuing her Bachelor of Arts at the University of Toronto. Always looking for growth, she understood that to achieve true success in the benefits industry she needed to continue her education in employee benefits management. At 23, she became the group underwriting department supervisor and continued her training by working for insurance companies and the Certified Employee Benefits Specialist (CEBS) program. Gisela recently completed her Master of Business Administration from Ivey Business School, University of Western Ontario graduating class of 2022. After 14 years, Gisela set her sights on one day owning her own insurance brokerage firm. She took a chance with Benchmark, joining as a contract employee, and within five years she was offered and accepted an equal partnership equivalent to that of the three founding partners. In 2018 Gisela and Adam Carere, the current CEO, took full ownership of Benchmark. When she is not focused on providing for organizations and the community, she enjoys spending quality time with her husband and their two children. She is also an avid and committed practitioner of Yoga.

Marcelina Ayow

Vice-President, Group Benefits 

Marcelina Ayow has more than 40 years of experience in insurance and employee benefits. Marcelina spent the last 15 years with a leading insurance organization in the Asia Pacific Region covering clients across 16 countries. Marcelina is adept in serving multi-national and Fortune 500 companies alike. She has gained tremendous Industry knowledge and expertise having assumed many roles in actuarial management with regional oversight responsibilities. Away from her duties at Benchmark, Marcelina enjoys fine dining, classic movies, reading and tutoring her grandchildren. Marcelina leads the technical resource and administrative services team for Benchmark with oversight on all plan design, pricing, claim and reserving experience studies, member services, benchmarking and data analytics.

Anderson Lookkin

Vice-President, Business Development 

 

Anderson is a senior financial services executive with a broad wealth of knowledge on insurance, employee benefits and asset management programs. He is adept at designing creative and bespoke solutions for his clients’ unique business needs. He spent over 10 years in consulting wherein he provided advice and administrative services to both private and public sector clients. He subsequently transitioned over to the financial services industry and for the next 20 years he led strategy, business development and executive client relationship management for multinational, corporate, private sector, and not-for-profit organizations in North America and Europe. Prior to joining Benchmark, Anderson was the president of a Canadian fraternal benefits organization overseeing the Trust and Insurance assets of an Ontario based association He also authored articles on the non-traditional applications of insurance.

Mark Coutts

Vice-President, Group Savings 

Vice-President, Group Pension, Certified Financial Planner and accomplished advisor, Mark Coutts has spent the past 20 years establishing a thriving financial planning practice. He has extensive experience in:

  • Employee benefits
  • Retirement & estate planning
  • Employee pension and RRSPs
  • Life & disability insurance
  • Critical illness insurance
  • Long-term care insurance
  • Personal health insurance
  • Mutual funds
  • Education savings plans
  • GICs & annuities

As a lifetime member of the prestigious Million Dollar Round Table, Mark ranks among the top 1% of insurance professionals worldwide. He has spoken across Canada, the U.S., Europe and the Caribbean, and has been interviewed by local and national media on a variety of financial planning topics. Mark is also the author of a book on conceptual selling, a former award-winning broadcaster, and a sought-after professional speaker in the financial services industry. Mark holds five degrees and diplomas from Carleton, Western and York Universities. He is active in his community as a hockey coach and league organizer, a church steward and volunteer fundraiser for various causes. Mark and his family live in Etobicoke, although they enjoy travelling wherever sailing and scuba diving can be found.

Francine Williams​

Benefits Analyst 

 

Francine Williams is a Benefits Analyst with a degree and background in Arts and Commerce. She was involved in the running of a family business for many years before joining Benchmark. Francine is very knowledgeable about business strategies, accounting, HR administration, budgeting and maintaining industry networks. We are excited to have her on our team as she brings an entrepreneurial lens and understanding that enhances Benchmark’s service value proposition for small businesses and owner operated enterprises. Our fun fact about Francine is that she is a master at cards and also loves puzzle solving. In addition, she enjoys travelling and trying all different cuisines with her family.

Vanessa Yee-Young

Benefit Administrator 

Vanessa has diplomas in both Visual Merchandising Arts and Events Management. She has over 11 years of progressive experience in client and retail customer service responsibilities. Her experiences produced a keen eye for detail and the ability to thrive in many different environments. Vanessa is passionate about helping others and takes pride in exceeding the expectations of the people she serves in both her professional and personal capacities. As a Benchmark frontline resource for plan members and the carriers’ customer service representatives, she is accustomed to multitasking and working in a fast-paced, client-oriented environment. In her spare time, Vanessa enjoys working on floral arrangements and spending time with her immediate and extended family with whom she is very close.

Natasha Wright

Benefit Administrator 

Natasha has 10 years of experience in the Insurance and Employee Benefits industry. She started her career in claims adjudication and analysis, and continually progressed into roles of increased responsibility. She is qualified and capable of providing the full spectrum of administrative services required on employee benefit plans. As an ardent advocate on meeting deadlines and accurate attention to detail, she takes pride in building good relationships with all stakeholders, enabling her to provide enhanced value to all our clients. Outside of work Natasha loves to spend her downtime creating macrame home décor, challenging her family in timed puzzle building races or taking her children to the park.

Kelly Hall

Consultant, Group Savings

Kelly considers group savings plans as the cornerstone of sound retirement planning. Group RRSPs and pension plans are more than just a valuable hiring and retention tool. With proper design and consistent member engagement, they can provide invaluable long-term financial security to employees. Kelly shows plan sponsors and plan members how to optimize their group savings plan. As a Certified Financial Planner, she specializes in helping people integrate their group savings into their overall financial picture. Kelly is a fitness fanatic, a music lover and a devoted dog(s) owner.

Gisela Carere

President

Adam Carere

CEO

Marcelina Ayow

Vice-President, Group Benefits

Mark Coutts

Vice-President, Group Savings

Francine Williams

Benefits Analyst

Vanessa Yee-Young

Benefit Administrator

Natasha Wright

Benefit Administrator

Kelly Hall

Consultant, Group Savings

Anderson Lookkin

Vice-President, Business Development

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